All cancellations MUST be made by phone or Email.
Cancellations for transportation service less than twenty-four (24) hours prior to scheduled pick-up in the continental United States, and less than forty-eight (48) hours if international, will result in a cancellation fee equal to the full price of the trip fare plus any applicable fees incurred, parking, wait time, etc.
We are not responsible for passenger flights which are missed, cancelled, diverted, delayed or any other incident which results in failure to comply with the cancellation policy. We will exact our best effort to fulfill client needs in these instances subject to wait time fees or late cancellations and re-bookings without detriment to other reserved clients.